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Enjoy real local speeds the moment you land — no bill shocks, no hidden charges.

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NEW TO ESIM

What is an eSIM?

An eSIM is a virtual or digital SIM card that allows you to connect to mobile networks without a physical SIM card. You can store multiple eSIMs, accessing different carriers, numbers, and data plans—ideal for travel or everyday use. Activate it on your phone to get online in minutes.
An eSIM is a virtual or digital SIM card that allows you to connect to mobile networks without a physical SIM card. You can store multiple eSIMs, accessing different carriers, numbers, and data plans—ideal for travel or everyday use. Activate it on your phone to get online in minutes.

Flow Go eSIM Frequently Asked Questions

What is an eSIM?

An eSIM is a digital SIM that allows you to use mobile data without inserting a physical SIM card. With an eSIM, you can connect to supported mobile networks on compatible devices while traveling.

How do I use my Flow Go eSIM?

You can find detailed usage instructions on each product detail page. We also provide setup guides for different device types: Samsung Galaxy, iPhone, and Google Pixel.

Is my device compatible with Flow Go eSIM?

Flow Go eSIM works with unlocked devices that support eSIM. Before purchasing, please check whether your device is compatible on our eSIM compatible devices page.

Does Flow Go eSIM include a phone number, calls, or SMS?

Flow Go eSIM plans include mobile data only. They do not include a phone number, voice calls, or SMS. You can use mobile data with apps such as WhatsApp, FaceTime, Messenger, WeChat, or other internet-based communication apps.

How will I receive my eSIM after purchase?

After your purchase is completed, your eSIM will be sent to the email address used at checkout. Please follow the guide and scan the QR code to add the eSIM to your compatible device.

How can I request a refund?

Refund requests are handled according to our Refund Policy. If you need to request a refund, please review the policy page and contact us with your order details.

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